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9 October 2024
Nijmegen, Netherlands
Radboudumc Investment Day 2024
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Open until 9 October 2024

Frequently asked questions


Profile

What do I do if I forget my password?
  • Click here or click Login in the upper right corner of the event website
  • Click the "Forgot password?" link
  • Enter the email address you used to register for the event
  • Click the Reset Password button
  • You will receive an email with a "Reset Password" button
  • Click the button and enter your new password in the "New Password field"
  • Repeat the new password in the "Repeat Password" field and click Reset your password

Please check your spam and/or promotions inbox in case you did not receive the password reset email!

How do I change my password?
  • Log in using your email address and your password.
  • Go to Account Settings in your Dashboard, under your profile picture
  • Go to the "Change password" section
  • Type the old password in the "Old Password" field and the new password in the "New Password" field
  • Repeat the new password in the "Repeat Password" field and save.

Please check your spam and/or promotions inbox in case you did not receive the password reset email!

How do I change my email address?
  • Log in using your email address and your password.
  • Go to Account Settings in your Dashboard, under your profile picture
  • Enter the new email address in the Account email address field
    • Please note that you cannot change your email address to one that already exists in our system
  • Click on Update Email Address
  • Wait for the confirmation email in your inbox and then confirm it

How do I change my time zone?
  • Click the Edit my profile button in your Dashboard or click here
  • Select a time zone from the dropdown menu in the "Personal Information" section
  • Make sure you set your time zone correctly because the agenda and your meetings will be displayed according to the time zone you have selected

Why is my profile not activated yet?
  • If you see a message saying "Your profile is waiting to be activated" when you log in, it means that the event organizers have not done so yet
  • If you believe your profile should have been activated already, please check the Contacts page and let the event organizers know

1:1 Meetings

How do I request a meeting with someone?
  • Go to the Participants list and browse through the profiles
  • Click the Request meeting button
  • Choose the time and date of the meeting
  • Click Send request

  • or
  • Click "View Profile →" if you want to get more information about the participants
  • Click the Request meeting button below their profile picture
  • Choose the time and date of the meeting
  • Click Send request

Why can't I request meetings with some participants?
  • Participants available for meeting requests are indicated with the Request meeting button. If the button is gray:
    • You may not have registered for any 1:1 meetings sessions
    • The participant you want to meet might not have registered for any 1:1 meetings sessions
    • Booking rules applied by the event organizer might not allow booking specific participant groups, e.g. no meetings among Sellers & Sellers; Start-ups can’t send meetings requests to Investors, etc.
    • You might not have any common overlapping 1:1 meetings sessions

Agenda

How do I add sessions to my agenda?
  • To add sessions to your agenda, you first have to go to the Event Agenda where you can see the available sessions
    • Click on the session to see the description if there is one
  • When you see a session you want to attend, click the Add button
    • If you do not see the Add button, it is possible that you are not logged in to your profile or that the event has registration rules which prevent certain participants to attend the session
  • The session will now be visible in My Agenda

Marketplace

How to create a Marketplace item?
  • To add a Marketplace Item go to your Dashboard or the My Opportunities sector in the Marketplace
  • Select the type of Marketplace Item you want to upload
    • The available options are Company promotion, Research promotion, Investment, Other
  • Enter the title and description of your Marketplace item
  • Select one or more classifiers
    • The available options are Pharma, Digital Health/AI, MedTech, Medical devices, Other
  • Upload images, files, videos to your liking
  • Click the Save button in the lower right corner

How can I add files to my Marketplace item?
  • To add an image:
    • Click the Add image button
    • Select an image from your device
    • If you want, you can add more images and when you're done, click Save
    • The supported image formats include: .jpg, .jpeg, .gif and .png

  • To add a file:
    • Click the Select file button
    • Select a file from your device
    • Enter a name for the file
      • The file you upload will be displayed as a link, and when clicked, it will open in a separate browser tab
    • Click the Add file button and then Save
    • The supported file formats include: .pdf, .doc, .docx, .xls, and .xlsx

  • To add a YouTube video:
    • Enter the video title
    • Paste the YouTube link
    • Click the Add video button and then Save
    • The video will appear as an embedded mini player and other participants will be able to watch it directly on the Marketplace Item
Location
Nijmegen, Netherlands
Organised by
Participants
Investor 19
Entrepreneur 16
Radboudumc 10
Radboud University 7
Other 5
Consulting | Business Development 3
Total 60